Returns & Exchanges
We want you to be completely satisfied with your purchase
Return Policy
We offer hassle-free returns within our return window. Items must be in original condition with tags attached.
Return Window: 14 days from delivery date
Return Conditions
- Items must be unworn and in original condition
- All tags must be attached
- Original packaging required
- Proof of purchase needed
How to Return
Contact Us
Reach out to our customer service team with your order number and reason for return.
Receive Return Label
We'll email you a prepaid return shipping label within 24 hours.
Package & Ship
Pack your items securely in original packaging and attach the return label.
Get Your Refund
Once we receive your return, we'll process your refund within 3-5 business days.
Need Help?
Our support team is here to help with any questions about returns or exchanges. Please email support@refyx.net with any enquires. Please refer to our refund policy for more information